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Dealership Service Operations

Find Any Vehicle in 10 Seconds. Not 8 Minutes.

SpotOn is AI-powered vehicle tracking and service workflow software built for dealership service departments. Piloted at Audi Downtown Vancouver Service Centre.

The Problem

Service Departments Are Flying Blind

Lost Vehicle Time

Advisors spend 5-10 minutes walking lots to find a single car. Multiply that by 30+ vehicles per day.

No Visibility

Service directors can't see throughput, turnaround, or advisor workload without manually pulling reports.

Missed Revenue

Vehicles sit too long, wash bays get skipped, and customers wait. CSI scores suffer.

Proven Results

Piloted at Audi Downtown Vancouver

Here's what we measured during a pilot deployment at Audi Downtown Vancouver:

8 min → 10 sec
Vehicle locate time
2 weeks
Time to full deployment
3-5 days
Setup to go-live

See It In Action

S
Prestige Motors
Reporting Dashboard Lots Advisors
Total Processed
50
100% vs last week
Avg Turnaround
2.4 days
Declining average
On Site Now
30
5 from last week
Estimated Weekly Avg
~50/wk
8 week trend
AI Weekly Digest

Click "Generate" to create an AI-powered summary of this week's operations.

Anomaly Detection 1 Critical 1 Warning
Intake Volume Spike
25 vehicles received this week vs 15 avg over prior 6 weeks (+67%)
Workload Imbalance Detected
Mike Thompson has 12 active vehicles (avg: 6). Consider redistribution.
Weekly Throughput (Last 8 Weeks)
Feb 9
Feb 16
Feb 23
Mar 2
Mar 9
Mar 16
Mar 23
Mar 30
Received Completed
Advisor Scorecard
Advisor Vehicles Avg Turn Wash %
Mike Thompson 22 2.5d 100%
Sarah Chen 15 2.1d 100%
James Wilson 19 3d 100%
Carlos Rivera 14 2d 100%
Priya Patel 14 2.1d 100%

Dashboard View

S
Prestige Motors
Reporting Dashboard Lots Advisors
Processed
2
Completing
Completing
0
On Track
On Site
30
Vehicles
Aging
13
Vehicles
Planned Return
1
Today
Planned Arrivals (2)
Plate VIN Model Time Advisor Action
PLN 204 5NRT34HG8N Volkswagen Tiguan 8:30 AM Priya Patel Check In Vehicle
PLN 205 WAUZZCF57CY Audi Q5 11:00 AM Carlos Rivera Check In Vehicle
Vehicles On Site (30)
Plate Model Advisor Location Wash Alignment Checked In
BK4 7R2 Honda Civic Mike Thompson Podium N/A Mar 28
NL3 9P1 Toyota RAV4 Sarah Chen Service Bay 1 Mar 26
KW8 2M5 BMW 330i Sarah Chen Service Bay 2 Mar 25
VR2 4T8 Audi A4 James Wilson Maintenance Mar 27
JP6 1K3 Chevrolet Corvette Priya Patel Customer N/A Mar 27

Lot Map View

S
Prestige Motors
Reporting Dashboard Lots Advisors
MCL Lot 5 vehicles on lot · 3 alerts
1L
2L
BK4 7R2
1R
2R
NL3 9P1
3L
4L
KW8 2M5
3R
4R
5L
6L
VR2 4T8
5R
JP6 1K3
6R
7L
8L
7R
8R
9L
10L
9R
10R
Occupied Aging Alert Blocked Empty
ENTRANCE
Alerts
Settings
Blocked Duration Threshold (days)
3 days 7 days
DEMO 014 — Aging Alert
Vehicle on lot for 5 days, exceeds threshold
DEMO 017 — Blocked In
Vehicle may be blocked by adjacent vehicles

Everything You Need to Run a Smarter Service Department

Real-Time Lot Map

Interactive visual canvas with drag-and-drop positioning. Color-coded spots, blocked vehicle alerts, and overflow lot tracking.

AI VIN Scanning

Point your phone camera at a VIN or barcode. AI-powered vision reads it instantly — zero manual data entry.

8 Analytics Charts

Throughput, turnaround, peak-hours heatmap, advisor scorecards, benchmarks, and weekly trends.

AI Anomaly Detection

Auto-alerts for intake spikes, aging vehicles, workload imbalances, and blocked-in cars.

AI Weekly Digest & Forecasting

One-click AI summary of weekly operations, plus 7-day intake predictions with staffing recommendations.

DMS Import & Service Tracking

Batch import planned arrivals from your DMS. Track wash, alignment, tow status — all synced in real time.

Fully optimized for mobile — built for on-lot use with 44px touch targets and thumb-friendly navigation.

Getting Started

Up and Running in Days, Not Months

1

We Configure Your Lot

Send us your lot layout and advisor list. We build your dealership in SpotOn in 48 hours.

2

Your Team Starts Using It

Mobile-first interface. Advisors scan VINs, track vehicles, and update status from their phones.

3

You See Results Immediately

Real-time dashboards show throughput, turnaround times, and workload balance from day one.

Simple, Transparent Pricing

On-site setup and training included. No credit card required.

START HERE

30-Day Pilot

$2,500

One-time setup & onboarding

Full deployment at your dealership. See the ROI before you commit monthly.

  • On-site setup & training (3-5 days)
  • Unlimited users & parking spots
  • Real-time lot map & AI VIN scanning
  • Full analytics dashboard
  • AI anomaly detection
  • Dedicated support during pilot
AFTER PILOT

Monthly Subscription

$299/mo

or $2,990/year (save $598)

Continue with everything from the pilot, plus ongoing updates and support.

  • Everything in the pilot
  • Advisor scorecards & email reports
  • DMS Excel import
  • AI weekly digest
  • Priority support & updates
  • Multi-location available (custom pricing)

On-site setup and training included. No long-term contracts. Questions? leandro@lepimentelconsulting.ca

Ready to See SpotOn at Your Dealership?

Book a 15-minute walkthrough. We'll show you exactly how SpotOn works with your lot layout and team.